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Refund Policy

Loan Refund & Cancellation
Guidelines

At LoanSetu, we aim for a clear and smooth refund and cancellation process. Here, you’ll find details on eligibility, timelines, and steps to follow for a hassle-free experience.

Cancellation Window

Loans can be cancelled within 1 hour of approval by immediately contacting customer support (Charges may apply).

Requests made after 24 hours will not be eligible for cancellation.

Refund Policy

Refunds are processed only if a customer accidentally repays more than the outstanding amount or if the loan is cancelled within the defined window.

Contact Information:

Address: AAC 10, 2nd Floor, Azure Shipra Krishna, Kaushambi, Ghaziabad, U.P.-201010

Phone: +91-9971318447

Email: support@loansetu.com

Category Details
Minimum Loan Amount ₹ 10,000
Maximum Loan Amount ₹ 2,50,000
Processing Fee 5% - 10% of loan amount
Tenure Upto 48 Months
Pre-Closure Charges No charges
Cheque Bounce Charges 900 + GST

LoanSetu ensures that refunds and cancellations are handled transparently. Customers such as Rohan Verma and Priya Khanna have benefitted from our prompt service in previous transactions.